Leadership Culture
 
An Opportunity
The opportunity for significant results and work satisfaction is readily available to every company with the courage to delve into the most mysterious and sometimes difficult aspect of business, the human being.

Each person has the capacity for outstanding performance and two broad areas must be addressed to achieve that performance. The first, and most familiar, are the tools and systems to do the job. Re-engineering, six sigma, and similar programs assure efficiency and quality of the systems people use to do their job.

The second, and less familiar, is the inner workings of each person. Employees truly are the source of a company's sustained competitive advantage and Innerworks Solutions enables managers to work comfortably with each employee to develop that person as a leader.

A Competitive Advantage
A simple, yet profound idea is at the heart of organizations that realize that potential: Everyone is a leader, all of the time. A company where every individual behaves as a leader and works with others as leaders, regardless of job title or position, is one practicing a leadership culture. This means that each person is responsible, accountable, creative, and self-directed in the pursuit of company goals. Such a company will build customer and employee loyalty that will translate into an improved bottom-line.

The Leadership Culture Program
This is Innerworks Solutions' most extensive program. Individual executive coaching, executive team coaching and customized learning programs ensure that managers develop others and themselves into leaders. Over time, a leadership culture emerges throughout all levels of the organization.

Managers work with and develop their employees as leaders to address the following common problems:

• Managers spend too much time solving problems that their employees should handle
• Managers get distracted from strategic issues by "fire-fighting"
• Departments fight over resources
• Decision making sacrifices what is best for the company for the sake of a division of the company
• Company initiatives flounder, never delivering the expected ROI
• Poor manager-employee relationships lead to turn-over of good employees, diminishing the company's human capital, and in turn its financial performance

Managers who work with and develop their employees as leaders achieve the following results:

• People empower themselves to find their own answers to existing problems
• Managers spend less time on people problems and more time on business goals
• Employee turnover, absenteeism, and complaints are significantly reduced
• Leaders learn to develop leaders out of themselves and others

The First Step
If your company's executive team has a vision for being on lists of the best places to work and on lists for outstanding business results, please contact Innerworks Solutions to explore the Leadership Culture program more thoroughly.

An Example
Please see the Delano Regional Medical Center Case Study for an up-to-date account of one organization's shift to a leadership culture.

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